Learning catalogue

This job aid describes two techniques, brainstorming and brainwriting, which teams can use to generate new ideas for addressing known problems when designing products or services.

This article delves into the transformative potential of data disaggregation and sheds light on its role in enhancing efficiency and fostering equity in government operations.

This article explores the ongoing challenges with providing Canadians with equitable access to technology and ways of mitigating them.

This article explores the consequences of the gender data gap and highlights federal initiatives to help bridge this gap, such as GBA Plus, the Disaggregated Data Action Plan and the Gender, Diversity and Inclusion Statistics Hub.

This video explains how to prepare and deliver a succinct briefing when seeking a decision from an executive.

This online self-paced course explores how the U-T-C Trinity of Briefing (understand, translate, convince) can serve as a framework for enhancing and deepening briefing skills.

This online self-paced course presents different ways to apply design thinking strategies to reframe problems, brainstorm solutions and decide when to use prototypes. Participants will learn best practices for user testing, and how to gather and review feedback to help solve problems effectively and best meet the needs of their customers.

This video explains the origin, purpose and enduring nature of the Values and Ethics Code for the Public Sector.

This online self-paced course presents strategies for building and leading teams towards the achievement of a shared vision. Participants will apply this knowledge by further exploring methods to avoid conflict and mitigate team dysfunction.

This online self-paced course explains the process of creating career development programs for everyone from new employees to experienced leaders, including how to maintain a qualified talent pipeline through effective succession planning. Participants will review key development and mentoring concepts and learn how to create and implement a succession planning program and analyze its success.

This online self-paced course provides an overview of how to build digital dexterity within an organization to ensure its readiness for potential business opportunities. Participants will be introduced to the four characteristics of a digital organization and learn about strategies to sustain a successful digital transformation.

With governments across Canada committed to modernizing service delivery, internal service providers (e.g. in property management, procurement, logistics, HR or finance) are doing more and more to support priorities across the enterprise.