Learning catalogue
Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our Learning paths.
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Skip to search resultsEnsuring Onboarding Success
This online self-paced course outlines the benefits of properly onboarding new hires and provides managers with helpful insights into their specific role. Participants will explore the key elements of an effective onboarding program, learn how onboarding is different from traditional orientation, and review ways to make new employees feel included and welcomed.
Government of Canada Innovation Series: Innovation in Human Resources
This event recording features a discussion with public service leaders and innovators on emerging challenges in human resources, including technological shifts, labour shortages and the ongoing requirement for innovation skills.
How to Handle Complainants Whose Behaviour is Unreasonable
In this video, Dr. Evens Villeneuve, a psychiatrist at the Institut en santé mentale de Québec, describes the profile of repeat complainants, called "querulants," and the effects of their behaviour on organizations. He also presents effective strategies that will allow organizations to more successfully handle complainants who demonstrate difficult behaviour.
HR-to-Pay for Managers
This course for managers presents realistic scenarios that explain their managerial responsibilities for respecting HR-to-pay practices and timelines. Participants will learn about the policy instruments, tools and resources in place to help them to make appropriate and informed decisions that lead to employee pay.
Inclusive Hiring Practices for a Diverse Workforce
This online self-paced course presents best practices and staffing strategies for conducting an inclusive and bias-free hiring process. Participants will learn about the importance of a diverse workforce and the impact that unconscious bias and other barriers can have when recruiting new talent.
Innovate on Demand episode 11: Predictive Hiring
In this episode of the Innovate on Demand podcast, co-hosts Natalie Crandall and Valeria Sosa speak with free agent Étienne Laliberté about the idea of assessing applicants against a set of behavioural characteristics, a practice known as "predictive hiring."