Learning catalogue
Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our Learning paths.
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Skip to search resultsMaking Data-Driven Decisions
This online self-paced course identifies the benefits of data-driven decision making and explores a balanced approach where decision-makers do not rely on a single perspective as the basis for making choices. Participants will learn best practices for using data to inform their decisions, including how to avoid common mistakes when interpreting data.
Managing Contracts for Services
This course provides the essential information and practical skills that are needed to manage contracts for services within a federal government context. Participants will learn how to better monitor service contracts, manage risks and ensure that services rendered meet the requirements of the initial agreement.
Next session: August 01, 2024 | 2 more dates
Managing Employee Development
This online self-paced course explores the different ways that the professional development needs of employees can be addressed through organizational learning. Participants will learn how to assess employee development needs and prepare development plans that support their employees.
Managing Official Languages Obligations
This online self-paced course focuses on the duties tasked to managers and persons responsible for official languages in departments. Participants will be provided with the tools they need to identify linguistic requirements, resolve complaints, and maintain records related to official languages obligations.
Managing Project Work (PMBOK® Guide Sixth Edition)
This online self-paced course examines the Direct and Manage Project Work, Manage Project Knowledge, and Monitor and Control Project Work processes. Participants will learn to use input from project plans to inform the management of their projects, including how to pace and manage project outputs using high-performing work processes.
Managing Unsatisfactory Performance
This course examines a range of tools, skills and techniques designed to help managers carry out positive employee performance management, including practical options for addressing culpable and non-culpable behaviours. Participants will familiarize themselves with the performance management cycle and learn how to assess performance and conduct performance interviews.
Next session: June 05, 2024 | 2 more dates
Master Key Competencies in Oral and Reading Comprehension - English as a Second Language
This online self-paced course presents a series of activities that support the mastery of oral and reading comprehension in English as a second language (Level C), including the ability to summarize ideas and share opinions. Participants will review the theory behind different language functions, and use practical exercises to apply their advanced English language skills in common workplace situations.
Master Key Competencies in Oral and Reading Comprehension - French as a Second Language
This online self-paced course presents Série pouvoir, a series of activities that support the mastery of oral and reading comprehension in French as a second language (Level C), including the ability to summarize ideas and share opinions. Participants will review the theory behind different language functions, and use practical, theory-based exercises to apply their advanced French language skills in common workplace situations.
Maximizing Value with A/B Testing
This online self-paced course examines the characteristics, benefits and best practices of A/B testing as a way of optimizing products. Participants will learn about the key actions needed to create an agile, value-added A/B test strategy in their organization.
Mental Health and the Workplace: Raising Awareness
This online self-paced course serves to raise awareness about the complex topic of mental health and the workplace, common signs and symptoms of potential mental health issues, and various coping and support strategies. Participants will acquire new tools and resources to support their own mental health and the well-being of their colleagues and peers.