Learning catalogue
Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our Learning paths.
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Skip to search resultsDo We Have a Failure to Communicate?
This online self-paced course examines common communication challenges and how to navigate through them using patience, perseverance and accountability. Participants will learn to get their messaging back on track through exercises focused on finding mutual understanding and agreement.
Driving Change: A Playbook of Best Practices for a Digital Transformation
This online self-paced course assembles a playbook of best practices for digital transformation that focus on the customer, mobilize operational processes and sustain the employee experience during a period of change. Participants will learn about the underlying business models and digital platforms that power digital transformation, along with the leadership capabilities required to make digital transformation a reality.
Effective Team Communication
This online self-paced course describes the different verbal barriers that can affect team communication and recommends strategies for overcoming them. Participants will learn how specific speaking practices and active-listening techniques can help avoid misunderstandings and conflict.
Effectively Directing and Delegating as a Manager
This online self-paced course provides an overview of the key proficiencies needed for managing people, including setting direction, delegating, and establishing clear objectives for direct reports. Participants will review delegation and monitoring techniques, as well as the importance of being organized and communicating with clarity and direction.
Electrical Safety 2.0
This online self-paced course focuses on the common electrical hazards found in the workplace and methods to minimize or eliminate those hazards. Participants will learn about the basic rules of electricity, common electrical safety issues, and actions to take in an electricity-related emergency.