Learning catalogue
Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our Learning paths.
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Contemporary Issues in Canadian Federalism Series: Economic Development and Infrastructure
This event will explain the fundamentals of the fiscal relationships between the federal, provincial and territorial governments and how Canada ended up with the fiscal arrangements currently in place.

Contemporary Issues in Canadian Federalism Series: Federalism Structures and Relationships with Indigenous Peoples
This fourth event in the series discusses the link between Canada's federalism structure and its relationship with Indigenous Peoples. Panelists will speak about the architecture that forms the relationships between Indigenous governance and the federal, and provincial and territorial governments.


Contemporary Issues in Canadian Federalism Series: The Role of Municipalities in Federalism
This fifth event in the series examines the critical role of municipalities in federalism and the effect on the Canadian population. Speakers will discuss the financial and governance issues faced by municipalities in navigating federalism and their relationships with federal, provincial and territorial governments.

Contemporary Issues in Canadian Federalism Series: The View from the Territories
This tenth event in the Contemporary Issues in Canadian Federalism Series focuses on the specific needs and challenges of each of Canada's territories and their unique views on federalism. Speakers will provide an overview of the different needs, contexts and considerations for Nunavut, the Yukon and the Northwest Territories.
December 18, 2023, 1:30 pm to 3:00 pm (ET)

Contract Management Practices
This course, designed for experienced procurement and materiel management specialists, offers advanced tools and practices for the management of procurement activities throughout the four phases of the procurement process. Participants will learn to minimize the risks associated with the procurement process by better understanding and applying established contracting rules, regulations and policies.
Next session: November 17, 2023

Contributing to a Net-Zero Canada
This online self-paced course introduces Canada's Net-Zero Challenge, while exploring how public servants are critical to supporting this whole-of-society transition. Participants will explore the science underpinning Canada's net-zero emissions target and expand their knowledge of the policies designed to achieve it.

Control the Project Schedule (PMBOK® Guide Sixth Edition)
This online self-paced course examines the Control Schedule process used to monitor, update and adjust a project according to its expected timeline and outputs. Participants will learn how to create a work schedule using fast-tracking and resource-management techniques before comparing it against anticipated project outcomes.

Controlling Conflict, Stress and Time in a Customer Service Environment
This online self-paced course, intended for customer service representatives and help desk agents, provides guidance on how to identify and resolve conflict, negotiate with customers, and develop strategies to better manage time and stress. Participants will benefit from helpful insights into how a positive approach and attitude can benefit customer interactions and lead to more satisfactory conclusions with clients.

Create Work Breakdown Structure (PMBOK® Guide Sixth Edition)
This online self-paced course introduces the characteristics and purpose of a Work Breakdown Structure (WBS), which breaks down project tasks into manageable components. Participants will learn to create and use a WBS, as well as examine the activities involved in decomposing project requirements and deliverables.

Creating a Culture of Integrity and Accountability in Upholding Equity, Diversity and Inclusion
This event recording of the fourth session of the Government of Canada Equity, Diversity and Inclusion Conference 2022 offers best practices for holding individuals and teams accountable in upholding the goals of equity, diversity and inclusion (EDI) in order to create and maintain a safe and healthy work environment.