Learning catalogue

This course explores how the brain reacts to anticipate and mitigate stressful situations resulting from change. Participants will learn about the role that the brain plays in adapting to and managing change, and how it can react when exposed to social stresses.

This online self-paced course focuses on how to make smart decisions based on key criteria and decision-making styles. Participants will learn how to properly plan, manage and evaluate practical solutions, and celebrate their implementation.

This online self-paced course demonstrates how to select the most effective communication methods to get your message across to your target audience. Participants will learn how to avoid one-way communication and how to leave their audience feeling engaged, enlightened and informed.

This quick reference tool provides information to support and maintain a culture of civility and respect in a virtual workplace.

This online self-paced course looks at simple techniques for making content easier to read, such as using short, familiar words and opting for concrete rather than abstract expressions. Through practical tips and best practices, participants will learn how to better structure their content and make their business writing more concise.

People always ask me: “What's the most productive shortcut you're using right now, Roy?" As we are using more Microsoft Teams Chats/Channels, I find myself increasingly replying - my Happy Clicks.

This course explores the fundamental principles and practices of using a coaching approach in a one-to-one setting, including how to apply the GROW Model to structure these conversations. Participants will learn how to develop their listening and questioning skills and apply a coaching approach to engage others in powerful conversations.

Discover Collaboration For Results : Key Players how Results and Delivery flow within an organization.

This course explores themes that are pertinent to managers, including networking, business processes, negotiation and influence. Participants will have the opportunity to discuss and share their thoughts on who they are as leaders and how they plan to continue their leadership journey going forward.

This course includes two 120-minute virtual sessions that facilitate collaborative learning with peers on specific topics of interest to supervisors. Participants will reflect on and share effective leadership practices and gain new perspectives on the supervisory experience.

This course provides labour relations advisors and human resources specialists with a comprehensive overview of collective agreements and the terms and conditions of employment, including the information they need to correctly respond to questions about employee rights and obligations in the workplace.