Learning catalogue

With governments across Canada committed to modernizing service delivery, internal service providers (e.g. in property management, procurement, logistics, HR or finance) are doing more and more to support priorities across the enterprise.

This online self-paced course outlines the foundational elements of an effective team, including assigning roles to individual members, setting shared goals, and defining how members should interact to optimize team performance. Participants will become familiar with the five stages of team development and learn strategies for selecting high performers who are the best fit for their project and their team.

This online self-paced course explains the main components of an effective presentation, including its purpose, audience, message and structure. Participants will learn how to use presentation tools and visual aids, and how to rehearse a presentation to build confidence for the actual delivery.

This online self-paced course examines the communication skills required to establish an effective business network, and provides a rationale and best practices for maintaining this network. Participants will gain insight into how to leverage networking opportunities to build rapport and how to use business contacts to achieve specific career goals.

Everyone is guessing. The skills required for many of today’s jobs are not necessarily those that will be central to tomorrow’s requirements and opportunities.

This course provides instruction on how to use storytelling and design principles to build better presentations with PowerPoint, including creating presentation decks and delivering them effectively in a virtual environment. Participants will learn to identify and respond to audience needs, translate content into appealing visuals, and use simple techniques to maximize the visual impact of their presentation.

This course provides instruction on how to use storytelling and design principles to build better presentation decks with PowerPoint, offering practical design tips and different ways to construct a narrative from complex information and data. Participants will learn to identify and respond to audience needs, translate content into appealing visuals, and use simple techniques to maximize the visual impact of their presentation.

The Truth and Reconciliation Commission's Call to Action #57 is directed at all public servants. Everyone has a duty to learn about the true history, and the current reality, of Indigenous Peoples in Canada. In this short video, you will learn why and how your efforts can support reconciliation.

This online self-paced course provides an overview of the basic requirements and application of the Canada Labour Code, under which managers and supervisors carry out the role of the employer. Through case studies and practical exercises, participants will be able to familiarize themselves with their respective rights, duties and responsibilities.

Learn about who we are and how we help public servants thrive through #GCLearning.

This job aid presents a case study on the use of biometric screening by Immigration, Refugees and Citizenship Canada (IRCC) to illustrate the role of the federal public service in the five phases of policy development.

Learn about the current issues, challenges and opportunities facing Métis communities as they build constructive relationships and support reconciliation efforts with other Indigenous Peoples.