Learning catalogue

This online self-paced course presents practical methods for organizing, analyzing and synthesizing qualitative data to identify patterns and trends, validate assumptions, and draw useful insights.

This online self-paced course presents the foundational methods and tools needed to identify and analyze problems that need solving. Participants will learn how to apply these discovery methods in their work and use sound problem framing to set up the next steps in the design process.

This online self-paced course explains the roles and responsibilities of the product owner in an agile enterprise, including the qualities needed for effective product ownership. Participants will be introduced to strategies for empowering product owners and for removing obstacles to their success.

This course explores the personal strengths needed to provide and to receive feedback, in both face-to-face and virtual discussions. Participants will reflect on potential areas for personal improvement while preparing for feedback discussions with their employees.

This online self-paced course describes the characteristics of experiences that matter and the behaviours that make people feel noticed, affirmed and needed. Participants will learn about the importance of creating a culture of significance at work and why each person's contribution matters.

This course for public servants at all levels introduces the notion of resilience in the workplace and offers techniques that can be used to strengthen it. Through self-reflection, group discussions and interactive exercises, participants will explore coping strategies that build resilience and improve the ability to bounce back from life's setbacks.

This course for procurement specialists explains the basic activities and considerations that are involved in the Government of Canada's procurement process. Participants will focus on the application of procurement policies and procedures through the four phases of the procurement process.

This online self-paced course outlines the typical demands and constraints of a manager's job and helps to clarify what managers really do. Participants will consider some of the myths about managing people and explore strategies for dealing with common mistakes made by first-time managers.

This online tool provides an brief overview of the Canadian system of government from a financial perspective, including the roles and responsibilities of major players such as the Comptroller General of Canada and the Chief Financial Officer. Participants will have the opportunity to explore topics from the three branches of Canada's system of government, and get a behind-the-scenes look at the role finance plays.

This online self-paced course explores the characteristics of strategic thinking, including the ability to focus on a vision, implement new ideas, and develop innovative solutions. Participants will learn how to build their capacity for being creative and dealing with complexity, while being aware of what is happening inside and outside their organization.

This online self-paced course introduces learners at all levels to the philosophy, principles, and practices of servant leadership.

This course, offered exclusively to new facilitators at the Canada School of Public Service, introduces best practices, facilitation techniques and classroom management skills for preparing and delivering learning activities such as courses or events.