Learning catalogue
Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our Learning paths.
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Skip to search resultsPolicy Implementation Case Study: The 2030 Agenda for Sustainable Development
This online self-paced course uses the 2030 Agenda for Sustainable Development as a case study to assist learners in gathering insights on the key considerations involved in the development of an effective and sustainable policy implementation strategy. Participants will share their ideas on how to identify a policy problem, select appropriate policy instruments, acknowledge the stakeholder environment, conduct a risk assessment, and evaluate implementation success.
Polishing Your Feedback Skills
This online self-paced course presents techniques for how and when to offer constructive feedback in a positive manner to colleagues at all levels. Through the use of video practice scenarios, participants will learn how to offer helpful feedback, respond to bad reactions, and overcome their own nervousness.
Portable Fire Extinguishers
This online self-paced course identifies the various classes of fire and explains how and when to use a portable fire extinguisher to put out a small fire in the workplace. Participants will learn about the different types of portable fire extinguishers and fire extinguishing agents, as well as their proper storage location and use.
Positive Space Initiative: 2SLGBTQI+ Awareness
This course introduces the concepts, terminology and vocabulary related to gender and sexual diversity, as well as the importance of Positive Space and how to become an ally. Participants will discuss issues relevant to the 2SLGBTQI+ communities and learn to contribute to a safer, more inclusive public service.
Next session: May 01, 2024 | 2 more dates
Positive Space Initiative: Becoming an Ambassador for 2SLGBTQI+ Inclusion
This course explains what it means to be a Positive Space ambassador and prepares individuals to offer support to their colleagues as a Positive Space ambassador in the workplace. Through scenarios and practical exercises, participants will learn behaviours that can help bring diversity and inclusion into the modern workplace.
Next session: May 07, 2024
Preparation for the English as a Second Language Evaluation: Oral Proficiency - Levels B and C
This online self-paced course assists learners in preparing for the Public Service Commission's Test of Oral Proficiency for levels B and C in English as a second language. Participants will be prompted to complete various oral comprehension, expression and interaction exercises at the B and C levels, with increasing degrees of difficulty, consistent with the Test of Oral Proficiency.
Preparation for the English as a Second Language Evaluation: Written Expression and Reading Comprehension
This online self-paced course presents practice tests that follow patterns and conditions similar to those of the official language evaluations for written expression and reading comprehension in English.
Preparation for the French as a Second Language Evaluation: Oral Proficiency - Levels B and C
This online self-paced course assists learners in preparing for the Public Service Commission's Test of Oral Proficiency for levels B and C in French as a second language. Participants will be prompted to complete various oral comprehension, expression and interaction exercises at the B and C levels, with increasing degrees of difficulty, consistent with the Test of Oral Proficiency.
Preparation for the French as a Second Language Evaluation: Written Expression and Reading Comprehension
This online self-paced course provides exercises that assist learners in preparing for the Public Service Commission's tests of written expression and reading comprehension in French as a second language (FSL).
Preparing a Business Case
This courses uses a case-study approach to present the objectives, elements and steps needed to prepare a viable business case based on established best practices. Participants will learn how to write clear statements, select best options, perform proper analyses, and make sound recommendations when developing a formal business case.
Preparing and Implementing a Business Plan
This online self-paced course outlines what a business plan is and how to develop one from idea to implementation, including how to measure, monitor and assess its effectiveness. Participants will examine the components of a business plan, learn how to carry out internal and external analyses, and review the activities involved in coordinating the plan's implementation.