Learning catalogue
Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our Learning paths.
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Skip to search resultsA Brief History of the Relationship Between Indigenous Peoples and the Government of Canada
This online self-paced course provides an overview of the historical relationship between Indigenous Peoples and the Government of Canada, from first contact to the present-day focus on rebuilding this foundational relationship. Participants will benefit from a broader understanding of the impacts of government decisions on Indigenous Peoples and Indigenous communities.
A Self-Directed Guide to Understanding Data
This online self-paced course presents a series of activities designed to introduce data concepts and terminology and explore the characteristics of data-driven organizations. Participants will reflect on their personal and organizational data challenges and strategies and discuss changing expectations of Canadians for open government data.
Access to Information and Privacy Fundamentals
This online self-paced course for employees who handle access to information requests provides an overview of the Access to Information Act and the Privacy Act and outlines the steps to follow when receiving a request. By exploring different scenarios, participants will become familiar with the various processes and better understand their roles and responsibilities towards protecting personal information.
Access to Information in the Government of Canada
This course provides an overview of the proper handling of information and privacy requests, detailing the customary roles and responsibilities and how to apply the most common exemptions and exclusions. Participants will learn how to process access to information and privacy (ATIP) requests and provide valid recommendations on the disclosure of information.
Next session: January 21, 2025 | 2 more dates
Achieving Customer-Centric Design with User Personas
This online self-paced course uncovers the essential elements of user personas and the valuable business information that can be gained from them. Participants will learn how to build effective user personas, selecting data and qualities that can help their organization to design products that better reflect the expectations of their customers.
Achieving Digital Dexterity
This online self-paced course examines the attributes of digitally dexterous organizations and explains how to establish a digital-first mindset across an organization. Participants will learn about the benefits of digital dexterity and the process of digitizing organizational practices, as well as how to support and gauge their organization's progress towards digital dexterity.
Adapting to Changing Climate in Canada
This online self-paced course explains the topics of climate change adaptation and resilience through practical examples that are relevant to public servants. Participants will learn why adapting to climate change is essential for building resilient communities and a strong economy while striving for net-zero emissions in Canada.
Advancing the Conversation on Systemic Racism
This course initiates a timely and meaningful conversation on how to identify and address the impacts of systemic racism in the workplace. Participants will advance their understanding of the challenges that accompany discrimination and learn concrete actions for confronting racism and creating meaningful change within the federal public service.
Next session: January 14, 2025 | 2 more dates
Advancing the Conversation on Systemic Racism: Self-Assessment
This online self-paced course serves as a self-assessment of your familiarity with and understanding of racism and systemic racism. Participants can use their results to better understand their role in creating meaningful change and contributing to the conversation on addressing the impacts of systemic racism in the workplace.