Learning catalogue

This online self-paced course explains the main components of an effective presentation, including its purpose, audience, message and structure. Participants will learn how to use presentation tools and visual aids, and how to rehearse a presentation to build confidence for the actual delivery.

This course provides instruction on how to use storytelling and design principles to build better presentations with PowerPoint, including creating presentation decks and delivering them effectively in a virtual environment. Participants will learn to identify and respond to audience needs, translate content into appealing visuals, and use simple techniques to maximize the visual impact of their presentation.

This course provides instruction on how to use storytelling and design principles to build better presentation decks with PowerPoint, offering practical design tips and different ways to construct a narrative from complex information and data. Participants will learn to identify and respond to audience needs, translate content into appealing visuals, and use simple techniques to maximize the visual impact of their presentation.

Adapted from the Ontario Human Rights Commission, this online self-paced course explains the meaning of race, racism, and racial discrimination, and presents a historical overview of racism and racial discrimination in Canada. Participants will learn about the human rights protections under the Canadian Human Rights Act and will take away practical approaches for preventing and addressing instances of racial discrimination in their workplace.

This online self-paced course provides an overview of the basic requirements and application of the Canada Labour Code, under which managers and supervisors carry out the role of the employer. Through case studies and practical exercises, participants will be able to familiarize themselves with their respective rights, duties and responsibilities.

This course explores how the brain reacts to anticipate and mitigate stressful situations resulting from change. Participants will learn about the role that the brain plays in adapting to and managing change, and how it can react when exposed to social stresses.

This online self-paced course demonstrates how to select the most effective communication methods to get your message across to your target audience. Participants will learn how to avoid one-way communication and how to leave their audience feeling engaged, enlightened and informed.

This online self-paced course looks at simple techniques for making content easier to read, such as using short, familiar words and opting for concrete rather than abstract expressions. Through practical tips and best practices, participants will learn how to better structure their content and make their business writing more concise.

This course explores the fundamental principles and practices of using a coaching approach in a one-on-one setting, including how to apply the GROW Model to structure these conversations.

This course explores themes that are pertinent to managers, including networking, business processes, negotiation and influence. Participants will have the opportunity to discuss and share their thoughts on who they are as leaders and how they plan to continue their leadership journey going forward.

This course includes two 120-minute virtual sessions that facilitate collaborative learning with peers on specific topics of interest to supervisors. Participants will reflect on and share effective leadership practices and gain new perspectives on the supervisory experience.

This course provides labour relations advisors and human resources specialists with a comprehensive overview of collective agreements and the terms and conditions of employment, including the information they need to correctly respond to questions about employee rights and obligations in the workplace.