Learning catalogue

This short online self-paced course examines the risks associated with unsafe blogging practices and how to ensure safe blogging for yourself and your organization. Participants will learn about the actions to take to avoid blogging-related risks and the behaviours to adopt when writing a blog post.

This short online self-paced course presents best practices for using the internet at work to keep you and your organization secure and productive. Participants will learn about the potential impacts of unsafe browsing practices and how to use the internet safely at work.

This short online self-paced course examines how to use virtual meeting applications to conduct work-related communications safely. Participants will learn best practices for hosting virtual meetings within a secure virtual environment and how to reduce security risks.

This short online self-paced course provides an overview of the benefits of using a VPN to ensure a secure connection to your organization's network. Participants will learn what a VPN is, what types of protection it offers, and the best practices to follow when using it.

This online self-paced course presents the fundamental concepts of data management, data quality, data privacy, data protection, and data governance. Participants will learn about the key attributes of effective data governance, as well as best practices for protecting data in their workplace.

This short online self-paced course outlines best practices for physically securing business data when in the office or working remotely. Participants will learn how to implement security measures to safeguard physical data assets, no matter their location or place of work.

This short online self-paced course outlines best practices for preventing data loss and data theft in the workplace. Participants will learn about common sources of data loss and how to implement best practices to prevent it.

This short online self-paced course recommends best practices for maintaining data security when using both public and home Wi-Fi networks. Participants will learn how to distinguish between safe and risky Wi-Fi networks to help maintain data security when using public internet connections.

This short online self-paced course emphasizes the importance of following established reporting procedures when a data breach is suspected. Participants will learn to identify the impact of security breaches and will better understand their own role in reporting data theft.

This short online self-paced course recommends best practices for working safely and securely in public places. Participants will learn how to identify and mitigate data breach risks when they are working remotely in a public space.

This online self-paced course presents common procedures for responding to customer complaints with professionalism and patience. Participants will learn how to navigate difficult conversations with customers, document incidents, and report customer complaints to management.

This online self-paced course outlines three of the six processes used to create and execute an effective project completion schedule: Plan Schedule Management, Define Activities, and Sequence Activities. Participants will learn how to identify and place project activities into a logical sequence in order to create a schedule network diagram and a project completion schedule.