Learning catalogue

This course bridges theory into practice by examining the strategic role of senior HR practitioners and their ability to provide informed guidance on strategic HR decisions.

This online self-paced course provides foundational information to support public service supervisors at the start of their career transition. Participants will learn more about their new role, the expectations upon them, how to work with their new team, and how to become an effective supervisor.

This online self-paced course presents strategies for becoming an advocate for equity, diversity and inclusion (EDI) in the workplace.

This course presents best practices and strategies for the planning and delivery of well-constructed briefings that are tailored to the intended audience.

This online self-paced course presents best practices for managing organizational change by adapting business operations and making them more resilient and flexible in the face of innovation or change. Participants will learn about the important role of leaders in enabling digital transformation and establishing an effective change management strategy.

This online self-paced course examines the key characteristics of big data, the types of data it incorporates, the benefits it can provide, and the different ways it can be applied. Participants will explore some of the fundamental security challenges of big data and review best practices for managing big data throughout its information life cycle.

This online self-paced course examines the data analysis process and introduces the most common basic and advanced analytic methods, such as data mining. Participants will learn about the common big data tools and their uses, and consider some of the challenges in undertaking big data analysis activities in their organizations.

This online self-paced course explores how the U-T-C Trinity of Briefing (understand, translate, convince) can serve as a framework for enhancing and deepening briefing skills.

This online self-paced course presents different ways to apply design thinking strategies to reframe problems, brainstorm solutions and decide when to use prototypes. Participants will learn best practices for user testing, and how to gather and review feedback to help solve problems effectively and best meet the needs of their customers.

This online self-paced course presents strategies for building and leading teams towards the achievement of a shared vision. Participants will apply this knowledge by further exploring methods to avoid conflict and mitigate team dysfunction.

This online self-paced course explains the process of creating career development programs for everyone from new employees to experienced leaders, including how to maintain a qualified talent pipeline through effective succession planning. Participants will review key development and mentoring concepts and learn how to create and implement a succession planning program and analyze its success.

This online self-paced course provides an overview of how to build digital dexterity within an organization to ensure its readiness for potential business opportunities. Participants will be introduced to the four characteristics of a digital organization and learn about strategies to sustain a successful digital transformation.