Learning catalogue

This course provides an opportunity for supervisors to learn how to manage their time and priorities, as well as their level of stress. Participants will learn different strategies for managing their work and examine the variables that influence delegation in both virtual and non-virtual settings.

This course presents an overview of the customary roles and responsibilities of access to information and privacy (ATIP) specialists regarding the processing and protection of personal information held by the government. Participants will learn how to process personal information throughout its retention period, as well as how to manage privacy breaches and conduct privacy impact assessments (PIAs).

This online self-paced course introduces the basic concepts and responsibilities related to government procurement projects. Participants will learn about the policies and practices underpinning the federal procurement process and how to identify their oversight and reporting requirements.

This online self-paced course provides an overview of the Nunavut Directive and outlines the measures by which procurement specialists must provide fair and reasonable opportunities for Inuit firms to submit bids on government contracts.

This online self-paced course explores the techniques used to effectively modify project pace or output using the Perform Integrated Change Control and Close Project or Phase processes. Participants will learn how to organize and manage work principles and processes during times of change, and to control the pace of change according to phases established by the Integrated Change Control (ICC) process.

This online self-paced course explores the importance of project integration management, including the Develop the Project Charter and Develop the Project Management Plan processes. Participants will learn the conditions that precipitate project development by examining the fundamental planning strategies necessary for effective project execution.

This online self-paced course explores the roles and responsibilities involved in managing projects within a federal government context.

This online self-paced course presents the information security responsibilities of all GCdocs users and demonstrates how to manage permissions for folders, files and other items in GCdocs. Participants will learn about their obligation to identify information resources that may require more restricted access and to safeguard sensitive information appropriately.

This online self-paced course offers recommendations on how to build good rapport with customers by paying close attention to their needs, staying positive, and finding ways to connect with them. Participants will learn how to empathize with customers by acknowledging their feelings and reflecting back their emotions, thereby normalizing their concerns.

This online self-paced course explores the characteristics and core techniques of computational thinking, including decomposition and pattern recognition. Participants will learn about the use of abstraction techniques and algorithms to solve problems and build new business solutions.

This course is designed to address the professional development and training requirements of the Truth and Reconciliation Commission's Call to Action #57. Following respectful protocols, participants will discover little-known historical facts, learn about the impacts of Residential Schools and the rights of Indigenous Peoples, and better understand the obligations of public servants towards Indigenous Peoples.

This course provides an overview of the key events that make up Crown-Indigenous relationships and that have historically had a negative impact on Indigenous populations.