Learning catalogue

This job aid explains the decision-making process of weighing options and making recommendations that support policy development.

This job aid identifies five key questions to ask when developing a policy, program or service, as inspired by David Mac Donald.

This job aid lays out questions to consider when developing an effective consultation and engagement strategy with stakeholders.

This job aid lists key questions that help develop effective performance indicators and determine whether a policy will produce the expected results.

This job aid provides a helpful story-telling outline to use when submitting a Memorandum to Cabinet, making a Treasury Board submission, or submitting policy documents to senior management for approval.

This online self-paced course uses the 2030 Agenda for Sustainable Development as a case study to assist learners in gathering insights on the key considerations involved in the development of an effective and sustainable policy implementation strategy. Participants will share their ideas on how to identify a policy problem, select appropriate policy instruments, acknowledge the stakeholder environment, conduct a risk assessment, and evaluate implementation success.

This event recording explains how the integrated silo-busting approach of the Policy on Service and Digital ensures the design and delivery of high-quality, client-centric services that benefit all Canadians.

This online self-paced course presents techniques for how and when to offer constructive feedback in a positive manner to colleagues at all levels. Through the use of video practice scenarios, participants will learn how to offer helpful feedback, respond to bad reactions, and overcome their own nervousness.

This online self-paced course identifies the various classes of fire and explains how and when to use a portable fire extinguisher to put out a small fire in the workplace. Participants will learn about the different types of portable fire extinguishers and fire extinguishing agents, as well as their proper storage location and use.

This video introduces Positive Space as a global movement to foster welcoming and inclusive environments that acknowledge and respect diversity.

This course introduces the concepts, terminology and vocabulary related to gender and sexual diversity, as well as the importance of Positive Space and how to become an ally. Participants will discuss issues relevant to the 2SLGBTQIA+ communities and learn to contribute to a safer, more inclusive public service.

This course explains what it means to be a Positive Space ambassador and prepares individuals to offer support to their colleagues as a Positive Space ambassador in the workplace. Through scenarios and practical exercises, participants will learn behaviours that can help bring diversity and inclusion into the modern workplace.