Learning catalogue

This online self-paced course provides exercises that assist learners in preparing for the Public Service Commission's tests of written expression and reading comprehension in French as a second language (FSL).

This courses uses a case-study approach to present the objectives, elements and steps needed to prepare a viable business case based on established best practices. Participants will learn how to write clear statements, select best options, perform proper analyses, and make sound recommendations when developing a formal business case.

This job aid illustrates what steps to take to deliver an effective briefing in only 2 minutes.

This online self-paced course outlines what a business plan is and how to develop one from idea to implementation, including how to measure, monitor and assess its effectiveness. Participants will examine the components of a business plan, learn how to carry out internal and external analyses, and review the activities involved in coordinating the plan's implementation.

This job aid lists resources, self-reflection exercises and examples of common questions to consider when preparing for an executive-level job interview in the public service.

This online self-paced course explains the role of designated recipients when conducting the resolution process for incidents of harassment and violence under the Canada Labour Code, Part II, and the Work Place Harassment and Violence Prevention Regulations.

This online self-paced course provides an overview of the regulations that serve to prevent and resolve incidents of workplace harassment and violence in the federal public service.

This online self-paced course clarifies the responsibilities of the employer and provides information for managers and supervisors at all levels, and for health and safety committee members and representatives, on how to prevent and resolve workplace harassment and violence.

This course provides an opportunity for supervisors to learn how to manage their time and priorities, as well as their level of stress. Participants will learn different strategies for managing their work and examine the variables that influence delegation in both virtual and non-virtual settings.

This course presents an overview of the customary roles and responsibilities of access to information and privacy (ATIP) specialists regarding the processing and protection of personal information held by the government. Participants will learn how to process personal information throughout its retention period, as well as how to manage privacy breaches and conduct privacy impact assessments (PIAs).

This job aid outlines a step-by-step approach for responding to an access to information and privacy (ATIP) request.

This online self-paced course introduces the basic concepts and responsibilities related to government procurement projects. Participants will learn about the policies and practices underpinning the federal procurement process and how to identify their oversight and reporting requirements.