Learning catalogue
Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our Learning paths.
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Skip to search resultsMoving Forward with Change Planning
This online self-paced course examines how to plan for successful change, which includes creating codes of change and identifying key stakeholders and their different levels of involvement. Participants will learn to build change charters and guiding coalitions, as well as how to interpret the influence and input of stakeholders.
My Leadership Journey for Supervisors
This course provides an opportunity for participants to present their leadership journey and the lessons they learned during the Supervisor Development Program (SDPv). Participants will be invited to share their thoughts on how they intend to apply their new-found leadership skills in the public service of the future.
Next session: June 14, 2024 | 2 more dates
Navigating Challenging Situations with Diplomacy and Tact
This online self-paced course presents strategies for navigating through challenging work relationships, including how to approach sensitive issues and identify different warning signs and behaviours. Participants will learn how to write constructive, tactful emails that can help to de-escalate challenging situations in the workplace.
Navigating Faith, Spirituality and Religion in the Workplace
This event recording of the sixth session of the Government of Canada Equity, Diversity and Inclusion Conference 2022 features a panel discussion by individuals from various faith-based employee networks, sharing their experiences and ideas on how to overcome our misperceptions, implicit stereotypes and unconscious biases about religious minority groups in the workplace.
Navigating Other People's Emotions
This online self-paced course explains ways to develop your emotional awareness, or emotional quotient (EQ), by learning how to actively listen to and empathize with others as a way to acknowledge other people's emotions. Participants will explore strategies for building emotional intelligence and learn how to apply them within their organization and to their workplace relationships.
Navigating Social Media as a Public Servant
This course provides an introduction to engaging effectively and responsibly on social media platforms, and offers tips on using mindfulness and sound judgment in an open context. Participants will revisit the expected behaviours related to their professional values when using social media, and will have an opportunity to discuss the grey areas around navigating social media as a public servant.
Next session: July 03, 2024 | 2 more dates
Navigating Through Changes and Conflicts in Projects
This online self-paced course demonstrates how to effectively manage changes and conflicts in projects while keeping stakeholders engaged. Participants will explore the benefits of having a proper change control process and learn how to create a communications plan and deal with conflicts that may arise throughout a project.
Navigating Your Own Emotions
This online self-paced course explains the science behind emotions and how to manage your emotional awareness, or emotional quotient (EQ), in order to more effectively navigate difficult situations. Participants will explore self-management techniques and strategies for building emotional intelligence, such as identifying your emotions, taking ownership of your emotions, and becoming emotionally self-aware.