Learning catalogue
Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our Learning paths.
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Jocelyne Bourgon Visiting Scholar Lecture: Stewardship and Capacity Building for Effective Canadian Policy Practice
This event recording features Professor Jonathan Craft, the School's 2024 Visiting Scholar, who examines how Canada has been approaching policy modernization and capacity building from a comparative perspective.

Jocelyne Bourgon Visiting Scholar Lecture: The Time is Now for Black Canadians in the Public Service
This event recording features keynote speaker and inaugural visiting scholar Rachel Zellars, Ph.D., who examines the evolution of the application of merit criteria and its impact on the equitable treatment of different groups of employees, with a focus on Black public servants.

KAIROS Blanket Exercise
This exercise, delivered in partnership with KAIROS Canada, provides public servants with a unique participatory history lesson that focuses on the loss of Indigenous lands and the cultural assimilation policies. Participants will engage on intellectual and emotional levels to deepen their understanding of the shared history of Indigenous and non-Indigenous peoples in Canada.
Next session: March 20, 2025 | 2 more dates

Keeping Business Calls Professional
This online self-paced course explains the rules of etiquette for professional business calls, and how to make and receive calls effectively. Participants will benefit from a refresher on best practices for creating a positive impression when making phone calls and when recording and leaving voice messages.

Key Elements of Business Execution
This online self-paced course reviews the characteristics of a business execution culture and examines the three elements needed to promote and execute a sound business strategy: planning, people and practice. Participants will learn how to drive performance and strategy in the right direction through proper business execution techniques and practices.

Labour Relations in the Federal Public Sector
This online self-paced course presents the fundamentals of labour relations in the federal public sector, including rules and best practices to follow when managing employees. Participants will study the policy and legislative frameworks that govern labour relations and gain a better understanding of the rights, obligations, roles and responsibilities of management, employees and bargaining agents.

Language of Work: Knowing One's Rights and Responsibilities and Maintaining One's Skills - Levels B and C
This online self-paced course reviews individual rights and responsibilities with respect to language of work and provides an opportunity to practise second language skills at the B and C levels in different workplace situations. Participants will learn about the expected use of official languages in the workplace, and will benefit from practical exercises focused on maintaining their second official language skills in writing and supervisory, meeting and training situations.