Learning catalogue
Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our Learning paths.
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Skip to search resultsInvestigating Arguments
This online self-paced course demonstrates how to judge the strength of an argument, recognize logical fallacies, and make an effective argument based on clear reasoning. Participants will learn how to evaluate arguments for accuracy, precision and logic, and use critical thinking techniques to better prepare their own arguments.
IT Security Fundamentals for IT Practitioners
This online self-paced course offers an overview of information technology (IT) security policies, processes and procedures relevant to the role of IT practitioners in the federal public service. Participants will gain a foundational understanding of IT security that can be adapted to organizational contexts across the Government of Canada.
KAIROS Blanket Exercise
This exercise, delivered in partnership with KAIROS Canada, provides public servants with a unique participatory history lesson that focuses on the loss of Indigenous lands and the cultural assimilation policies. Participants will engage on intellectual and emotional levels to deepen their understanding of the shared history of Indigenous and non-Indigenous peoples in Canada.
Next session: May 07, 2024 | 2 more dates
Keeping Business Calls Professional
This online self-paced course explains the rules of etiquette for professional business calls, and how to make and receive calls effectively. Participants will benefit from a refresher on best practices for creating a positive impression when making phone calls and when recording and leaving voice messages.
Key Elements of Business Execution
This online self-paced course reviews the characteristics of a business execution culture and examines the three elements needed to promote and execute a sound business strategy: planning, people and practice. Participants will learn how to drive performance and strategy in the right direction through proper business execution techniques and practices.
Labour Relations in the Federal Public Sector
This online self-paced course presents the fundamentals of labour relations in the federal public sector, including rules and best practices to follow when managing employees. Participants will study the policy and legislative frameworks that govern labour relations and gain a better understanding of the rights, obligations, roles and responsibilities of management, employees and bargaining agents.
Language of Work: Knowing One's Rights and Responsibilities and Maintaining One's Skills - Levels B and C
This online self-paced course reviews individual rights and responsibilities with respect to language of work and provides an opportunity to practise second language skills at the B and C levels in different workplace situations. Participants will learn about the expected use of official languages in the workplace, and will benefit from practical exercises focused on maintaining their second official language skills in writing and supervisory, meeting and training situations.
Leadership Reflection Series
This series brings public service executives together for enriching facilitator-led conversations about emerging challenges and other current topics of interest. Participants will reflect upon their experiences as leaders in the public service, converse with other executives, and set goals to apply the knowledge they gain from these discussions to their workplace.
Next session: May 29, 2024 | 1 more dates
Leading by Motivating
This online self-paced course for leaders at all levels explores the power of motivation and examines a selection of effective motivational strategies. Participants will review practical techniques to boost both team and individual motivation, such as encouraging intrinsic motivation, using existing workplace processes and inspiring through involvement, validation and development.
Leading Change in an Unpredictable World
This course explores the people side of change and how understanding common responses can reveal opportunities to move through change more quickly and easily.
Next session: May 03, 2024 | 2 more dates
Leading Diversity
This online self-paced course presents techniques to help promote diversity in the workplace and leverage it for the benefit of the organization. Participants will reflect on best practices that encourage excellence and cooperation across the diverse spectrum of workers and markets.