Learning catalogue
Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our Learning paths.
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Understanding Unconscious Bias
This online self-paced course examines the key characteristics and different kinds of unconscious bias that can influence our relationships in the workplace. Participants will learn how to recognize unconscious bias, how bias can affect attitudes, behaviour and decision making, and why recognizing unconscious bias benefits us all.

Unleashing Personal and Team Creativity
This online self-paced course describes some of the barriers to creativity in the workplace and examines different ways to overcome them. Participants will explore techniques for fostering creativity within teams, including brainstorming, role playing and creating a safe space where everyone can contribute their ideas.

Unleashing Resiliency During Change
This course explores the power of resiliency in managing change and helping people thrive as individuals in the face of uncertainty. Participants will be introduced to four resiliency and change management strategies, and will create an action plan to immediately put these strategies into practice.
Next session: May 02, 2023

Unpacking Unconscious Bias
This course provides an overview of unconscious bias, examining where biases come from and how to mitigate them in the workplace. Participants will learn to identify and manage biases and will better understand how to foster a respectful and inclusive public service.
Next session: Jan 31, 2023

Using Active Listening in Workplace Situations
This online self-paced course explores the benefits of using active listening skills in different workplace situations. Participants will learn how to ask for clarity with tact, check that they have properly understood what was said, and prompt speakers to elaborate when clarity is needed.

Using Augmented Reality for Organizational Gains
This online self-paced course describes the characteristics, technical components, current trends and types of augmented reality (AR). Participants will explore best practices for using AR, including key considerations when planning to implement AR within an organization.

Using Key Leadership Competencies to Challenge Reality
This two-part course examines the team dynamics needed to create and lead a culture of confidence in the workplace. Participants will learn to apply key leadership competencies to build capacity for creation and innovation within their teams, including the capacity to challenge reality.
Next session: Jun 02, 2023 | 2 more dates

Using Strategic Thinking to Consider the Big Picture
This online self-paced course explores how to develop a sense of the big picture using the ideas of systems thinking, including broadening one's perspective, working with paradoxes, understanding causality, and assessing internal and external factors. Participants will learn how their decisions connect with their organization's strategic plans and value chain, and what actions they can take to encourage big picture thinking in their workplace.

Value-Added Oversight of Public Resources: The Role of Internal Audit
This course introduces the principles underlying the practice of internal audit and explores the tools and processes used to make operational improvements based on evidence. Participants will be guided through each phase of a typical audit activity, including getting the audit results approved and published.