Learning catalogue

This video provides an overview of team pulse surveys and introduces a series of job aids created specifically to assist work teams in designing and implementing their own pulse surveys to support team engagement, positivity and productivity in the workplace.

This series of 10 job aids provides quick reference information for work teams on how to design and implement team pulse surveys to support team engagement, positivity and productivity in the workplace.

This job aid presents a six-step model of best practices when designing and using team pulse surveys (3 of 10).

This job aid offers perspectives on viewing and interpreting the results of team pulse surveys, including benchmarking and completion rates (7 of 10).

This job aid emphasizes the role of communications in successfully using team pulse surveys, including promoting, reporting and discussing the results (6 of 10).

This job aid provides guidance on how to follow up on the results of team pulse surveys as an opportunity for improvement (8 of 10).

This job aid consists of a fillable, step-by-step worksheet to help a work team develop its own team pulse surveys (10 of 10).

This online self-paced course explores how to develop a sense of the big picture using the ideas of systems thinking, including broadening one's perspective, working with paradoxes, understanding causality, and assessing internal and external factors. Participants will learn how their decisions connect with their organization's strategic plans and value chain, and what actions they can take to encourage big picture thinking in their workplace.

This job aid for participants of the Coaching for Effective Leadership (TRN402) course outlines the GROW Model coaching approach and lists examples of powerful questions by level of listening.

This job aid facilitates meaningful discussions on the application of the Values and Ethics Code for the Public Sector through a set of value-based scenarios common in the professional work environment.

This online self-paced course introduces the foundational public sector values and ethical behaviours presented in the Values and Ethics Code for the Public Sector. Through informative exercises and scenarios, participants will learn how to identify values and ethics principles and how to integrate them into their work routines and practices.

This online self-paced course helps managers to better understand the foundational concept of values and ethics, and how to apply it when dealing with conflicts of interest, ethical dilemmas, harassment situations and other issues of workplace well-being. Through practical exercises and case studies, participants will identify, discuss and apply the key principles and policies related to values and ethics in the public sector.