Learning catalogue

This online self-paced course examines the key characteristics of big data, the types of data it incorporates, the benefits it can provide, and the different ways it can be applied. Participants will explore some of the fundamental security challenges of big data and review best practices for managing big data throughout its information life cycle.

This online self-paced course examines the data analysis process and introduces the most common basic and advanced analytic methods, such as data mining. Participants will learn about the common big data tools and their uses, and consider some of the challenges in undertaking big data analysis activities in their organizations.

This online self-paced course presents different ways to apply design thinking strategies to reframe problems, brainstorm solutions and decide when to use prototypes. Participants will learn best practices for user testing, and how to gather and review feedback to help solve problems effectively and best meet the needs of their customers.

This online self-paced course presents strategies for building and leading teams towards the achievement of a shared vision. Participants will apply this knowledge by further exploring methods to avoid conflict and mitigate team dysfunction.

This online self-paced course explains the process of creating career development programs for everyone from new employees to experienced leaders, including how to maintain a qualified talent pipeline through effective succession planning. Participants will review key development and mentoring concepts and learn how to create and implement a succession planning program and analyze its success.

This online self-paced course provides an overview of how to build digital dexterity within an organization to ensure its readiness for potential business opportunities. Participants will be introduced to the four characteristics of a digital organization and learn about strategies to sustain a successful digital transformation.

This online self-paced course introduces the importance of committing to innovation, including aspects such as experimentation, risk management and project execution. Participants will learn about business innovation cultures, innovation leadership and ways to attract and nurture innovation in their organizations.

With governments across Canada committed to modernizing service delivery, internal service providers (e.g. in property management, procurement, logistics, HR or finance) are doing more and more to support priorities across the enterprise.

With governments across Canada committed to modernizing service delivery, internal service providers (e.g. in property management, procurement, logistics, HR or finance) are doing more and more to support priorities across the enterprise.

With governments across Canada committed to modernizing service delivery, internal service providers (e.g. in property management, procurement, logistics, HR or finance) are doing more and more to support priorities across the enterprise.

This online self-paced course outlines the foundational elements of an effective team, including assigning roles to individual members, setting shared goals, and defining how members should interact to optimize team performance. Participants will become familiar with the five stages of team development and learn strategies for selecting high performers who are the best fit for their project and their team.

This online self-paced course explains the main components of an effective presentation, including its purpose, audience, message and structure. Participants will learn how to use presentation tools and visual aids, and how to rehearse a presentation to build confidence for the actual delivery.