Learning catalogue

This online self-paced course presents best practices for managing organizational change by adapting business operations and making them more resilient and flexible in the face of innovation or change. Participants will learn about the important role of leaders in enabling digital transformation and establishing an effective change management strategy.

This video provides different best practices on how to prosper when working in a hybrid environment.

This video provides different best practice tips for managers who are responsible for hybrid teams.

This job aid lists what to do and what not to do when meeting with clients, whether regularly or for the very first time.

The Government of Canada has a duty to consult with Indigenous Peoples and must ensure that dialogue is ongoing and Indigenous perspectives are understood.

In this episode, Paul Dorion speaks to Joel Fisher and Sharon Burnett about a bid-rigging investigation currently under way. They also talk about ways to detect and prevent bid rigging from happening in the first place.

This online self-paced course examines the key characteristics of big data, the types of data it incorporates, the benefits it can provide, and the different ways it can be applied. Participants will explore some of the fundamental security challenges of big data and review best practices for managing big data throughout its information life cycle.

This online self-paced course examines the data analysis process and introduces the most common basic and advanced analytic methods, such as data mining. Participants will learn about the common big data tools and their uses, and consider some of the challenges in undertaking big data analysis activities in their organizations.

This article explores Canada’s ongoing challenges with providing equitable access to technology, and ways to mitigate them.

This video explains how to prepare and deliver a succinct briefing when seeking a decision from an executive.

This online self-paced course presents different ways to apply design thinking strategies to reframe problems, brainstorm solutions and decide when to use prototypes. Participants will learn best practices for user testing, and how to gather and review feedback to help solve problems effectively and best meet the needs of their customers.

This online self-paced course presents strategies for building and leading teams towards the achievement of a shared vision. Participants will apply this knowledge by further exploring methods to avoid conflict and mitigate team dysfunction.